Privacy Policy

Privacy Policy

Last Updated: September 19, 2026

At Rajom, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect certain information, including:

Personal Information

  • Full name

  • Billing and shipping address

  • Phone number

  • Email address

  • Order and transaction details

  • Information you provide when contacting our customer support

Payment Information

Payments made through our website may be processed through secure third-party payment gateways. Rajom does not directly store your complete credit card, debit card, or banking information.

Device & Website Information

When you browse our website, certain information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Website activity and browsing behavior

  • Referring website or source

This information helps us improve our website and provide a better shopping experience.

2. How We Use Your Information

We may use the information we collect to:

  • Process and deliver your orders

  • Confirm and communicate order details

  • Provide customer support

  • Process payments and refunds

  • Improve our products, website, and services

  • Personalize your shopping experience

  • Send order updates and important service communications

  • Send promotional offers, new product announcements, and marketing communications where permitted

  • Prevent fraudulent or unauthorized transactions

  • Maintain website security

  • Comply with applicable laws and legal requirements

You may opt out of promotional communications at any time by following the unsubscribe instructions included in our marketing messages or by contacting us.

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences

  • Keep products in your shopping cart

  • Understand how visitors use our website

  • Improve website performance

  • Provide relevant marketing and advertising

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the website.

4. Sharing of Information

Rajom does not sell or rent your personal information.

We may share necessary information with trusted third-party service providers who help us operate our business, including:

  • Payment processing providers

  • Shipping and delivery partners

  • Website hosting and technology providers

  • Analytics and marketing service providers

  • Customer support providers

These service providers may access information only to the extent necessary to provide their services to Rajom.

We may also disclose information where required by law, legal proceedings, government authorities, or to protect the rights, safety, and security of Rajom, our customers, or others.

5. Payment Security

We use trusted third-party payment service providers to process online payments. Payment information is handled according to the security and privacy practices of the respective payment provider.

Rajom does not intentionally store